Returns & Exchanges
We want you to be completely satisfied with your Pleasing experience, which is why we offer a 30-day return window for most unused and unopened products. Due to the personal nature of our beauty and skincare items, we ensure all returns meet strict hygiene standards to protect our community.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original, unopened packaging and include the provided packing slip to ensure smooth processing.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-10 business days.